6 Multi-Color Face Masks (Unisex Standard)
FACE MASK SIZE CHART
1/2 MASK WIDTH
MID SEAM LENGTH
|Standart Adult||4 5/8" / 11.75cm||6 5/8" / 17cm|
|XL Adult||5 1/8" / 13cm||7" / 18cm|
|Child||4 1" / 10.5cm||6" / 15cm|
To select your size, measure the distance between the top of the nose and below your chin as shown on the illustration above.
Up to 6 1/4"/16cm: We recommend our Adult Standard Size.
6 1/4"/16cm and up: We recommended our Adult Extra Large Size.
The diagram above is not to scale. Feel free to use our free pattern found on our blog.
US mask orders ship via DHL Expedited Max from our US fulfillment location. Your order should be shipped within the following business day, and then delivered within 2-4 days.
US apparel orders ship via DHL Express from our European atelier. Your order should be shipped within five business days, and then delivered within 1-4 days.
International mask orders ship via DHL Express from our European atelier. Your order should be shipped within 2-3 business days, and then delivered within 1-4 days.
International apparel orders ship via Deutsche Post from our European atelier. Your order should be shipped within five business days, and then delivered within about 7-20 days. If you selected express shipping at checkout, or if your order exceeds a total weight of 4.4lbs (2kg), your order will be shipped with DHL Express and will be delivered within 1-8 days.
Please keep in mind customers may experience delivery delays based on how the operations of the courier services are impacted by COVID-19.
All orders are shipped with a tracking number. If you are a customer in the US and have ordered both masks/filters and apparel items, you will receive two separate tracking numbers and shipments, since US mask orders are fulfilled from the US, and all apparel orders are shipped from our European atelier.
Signature Requirement and Delivery Preferences
Orders shipped via DHL Express will automatically include a signature requirement, so please arrange delivery at a location where you or someone you trust will be sure to be during daytime hours. We recommend taking advantage of the signature requirement option for a more secure delivery, but if you wish to waive the requirement, you may do so directly through DHL prior to delivery. You will also have the option to edit your delivery preferences up through the date of delivery if desired.
Orders shipped via UPS Mail Innovations® or Deutsche Post will not include a signature requirement. You might prefer that the order be sent to your place of employment, to a trusted friend who could receive the package during delivery hours, etc. Please note that for orders shipped with UPS Mail Innovations® or Deutsche Post, there will be no way for us to edit shipping and delivery details once your order has been mailed, so please contact us immediately after placing your order if you wish to make any changes, and we will do our best to accommodate you if possible. We would not be able to issue a refund for any items shipped prior to processing your request for changes.
Kindly note that if the tracking number indicates that your package has been delivered, we consider the package delivered and, while we will do whatever we reasonably can to help escalate the issue with the courier, we respectfully won't be able to offer any resolution from our side.
Shipping Costs and Upgrades
Shipping varies by country and by item type. If you add the items to your shopping cart, you'll see the specific costs before checking out. International garment orders are also eligible for a shipping upgrade to DHL Express for a faster and more secure delivery for a small upgrade fee, so please review and select your preferred shipping option during the checkout process.
If you would like to upgrade the shipping on an existing (already placed) order, please contact us immediately so we may assist you. In this situation, we’ll just send you an additional listing to purchase the upgrade.
Please note that any package with a total weight of over 4.4 lbs (or 2 kg) will automatically be upgraded by us to DHL Express at no additional charge. If you are unsure whether your order will qualify for an automatic upgrade, please feel free to contact us prior to making your selection.
Though we always strive to provide a superior customer experience, mail couriers on occasion experience lost/stolen/damaged packages. Unfortunately, we cannot be responsible for the couriers, and would not be able to reimburse you in the event that your package gets delayed, lost, stolen or damaged. We’d recommend that you contact the courier directly as they are best positioned to remediate the issue.
Customs duties and fees
Some countries charge additional customs duties and fees and customers are responsible for any such charges. As best as practicable, although we are by no means global customs experts, we strive to make customers aware of the possibility of such duties and fees in advance, and have included some general estimates by locations below for reference purposes.
< Canada: about 8-30%, depending on the province
< Australia: about 15%
< Switzerland: about 10%
< Norway: between 30-70%, depending on order value
< Israel: about 25%
< Singapore: about 7%
< Puerto Rico: about 10.5%
< Colombia: about 19%
< United Arab Emirates: about 5-10%
< Saudi Arabia: about 5-10%
< Kuwait: about 5%
< Qatar: about 5%
< South Korea: about 10%
< Taiwan: between 20-40% depending on garment;
< China: between 14-25%
< Japan: 20-38% of your order value, depending on type of garment and garment material
We ship to: Australia, Canada, Colombia, Israel, Japan, Monaco, Norway, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, Taiwan, United States, U.A.E.
Ordering from the EU? Please contact us.
This listing is for our Set of 6 Adult Standard Masks, fitting women and men with small to average head sizes. We also have Adult XL and Children’s masks. Please consult our size chart within the listing's photos to determine the best fit.
Pack discounts and color/size combinations? You can mix and match any color and/or sizes to create packs of 4, 6, 10, and 20 masks. Please place an order through our 2 pack mask listing and apply one of these codes at checkout:
IMPORTANT: We're not able to send a combination of colors/sizes based on a note at checkout, which we would have been happy to do in normal circumstances. Please note that we won't be able to send replacements/reimbursements if you requested a combination with a note and we sent the order without honoring your request. Thank you! ♥
- Adult Standard size - fitting women and men with small to average head sizes. Please note we also offer Adult XL (recommended for women and men with larger than average head sizes) and Children’s masks (recommended for children aged 4-12)
- Nose wire (built-in twist tie) for ultimate stability and comfort (non-corrosive)
- Made of two layers of 100% Cotton, OEKO-TEX® Certified (no harmful-to-human chemicals used in its production, dyeing and finishing process)
- Filter pocket (fits our filter or a pm2.5 filter)
- One replaceable/washable filter made of special German recycled polyester fabric (also OEKO-TEX® Certified). Purchase additional filters here
- Round elastic bands with extra length so that they can fit different face sizes (i.e., we recommend tying a knot for a tight fit)
- Approximately 6.6 inches x 9 inches. Please reference our size chart for more details
- Lovingly sourced and handmade by our atelier in Bulgaria (Europe)
- Machine wash on delicate cycle or hand wash in hot water. Lay flat to dry for best results. If you dry it in a dryer, the mask will shrink a bit. Do not iron the filter or elastic bands
Donation Option: If you would like to help provide a mask to non-healthcare professionals in the NYC area by donating one or more masks from your order, add a note to seller during checkout with code: MASKDONATION and let us know which/how many masks are for donation (please be as specific as possible so that we avoid not sending you the mask you'd like to receive. We will donate the mask(s) on your behalf to non-healthcare providers (grocery shop assistants, transportation professionals, etc) in our beloved New York City. Thank you for helping us provide this crucial equipment to those who need it most!
Please Note: For safety reasons, our face masks are ineligible for returns or exchanges. We strive to ship our mask orders from the US within 24 hours. For that reason, we cannot accept cancellations at this time.
- Our masks are not FDA approved and not medical masks but they provide a basic physical barrier consistent with the current CDC recommendations for face coverings.
- Per the CDC's recommendation, a reusable mask shouldn't be placed on your face multiple times without washing it because of potential contamination reaching your face during placement. You should have several clean masks to use throughout the day if you intend to remove it multiple times.
For bulk orders, please contact us.